The team at Pro Restoration LLC epitomize professionalism. From inspection to project completion they were in constant communication, very informative, and absolutely were top notch at customer Service. Their work is high quality and very efficient, it shows they take pride in their craft. This team at Pro Restoration is first class.
Eric and the Pro-Restoration Team did an amazing job on the tear off of two layers and installation of my roof. I was on vacation when the work was completed and had no concerns of being away as all my questions were addressed. Pro Restoration is top notch and very professional. More importantly they made the insurance claim process very easy.
Great people ! Not one issue with them extremely professional
Took care of me so well after the storm, half my block chose them!
The guys at Pro Restoration are true professionals. From the inspection, to communicating with insurance, to choosing high quality products, to installation, to clean-up, these guys took care of me like I was family throughout the entire process. Eric was easy to reach, and he answered all of my questions. We had some issues with our insurance, but Eric continued to advocate for us and kept us in the loop until he resolved the issue. To top it all off, our new roof and gutters look great!
I want to thank Eric Palm for being 100% on top of our roof repair and siding. After the storm we had contacted them and we are satisfied and super happy with Eric going above and beyond for us. The team was also very respectful of our home. As a homeowner I will recommend them 100%. Thank you Eric and Pro restoration team.
We were very happy with the services performed at our home after having a hail storm go through our area. ProRestoration happened to be in our neighborhood after another local roofing company said we had no roof damage so we ask them to take a look at our roof. They said we needed a new roof and the insurance adjuster agreed with them. They also felt we needed a new skylight which insurance didn’t want to replace so they worked with the adjuster to have that done correctly. All in all, it was a very good process with Eric and Troy staying on top of things, keeping us informed, and always returning phone calls. We would gor sure call them again. If in need of roofing repair or replacement. They were pros at their job!!
Our roof and gutters were damaged by a storm in April. Pro Restoration LLC performed quality work to replace the roof, gutters and fascia. Eric was extremely professional and helpful through the entire process.
Pro Restoration was amazing and painless to work with! Eric and Troy were always available for my questions and concerns. Could not be more happy with my roof, gutters, and siding!Anyone with storm damage needs to use Pro Restoration. I’m in the construction business so I know what to look for and the met all my requirements! Top notch company!
Representative was courteous and professional and was able to work well with my insurance company to make sure all bases were covered. Work was done in a day and cleaned up after themselves.
Amazing customer service, professionals and honest company. Pro Restoration made sure the completed project was to our standards and went beyond what was necessary to make it right...including covering costs that was not their responsibility because they wanted job done right. Highly recommend this company for your roofing needs.
Working with Pro Restoration was a great choice! Our project manager Eric was efficient and helped the insurance process run very smoothly, taking care of all communication and supplements. He was on site during the whole repair process and the crew was great to work with at our home. They did an amazing job on our roof and gutters, I would highly recommend them to anyone without a hesitation.
Quality and professionalism. Very satisfied with my roof and siding.It's hard to think anyone's better than Pro-restorationLLC. They exceeded my expectations.
Adam and Troy were fantastic. We had quite a bit of hail damage. They installed a new roof/flashing and gutters, replaced garage doors and light fixtures, stained the siding and deck and fixed damaged window screens. The biggest relief was having them deal with the insurance company. We had 3 different adjusters come out to assess the damage. They showed up each time to keep them honest. Sometimes, both of them were there at the same time to advocate for us. Each of their crews and subs were professional and clean. We had a couple of small issues (to be expected with the scope of the job) that were addressed quickly. I would highly recommend Pro Restoration!
These guys do amazing work. My house looks spectacular after that hail damaged it severely.
I highly recommend the Pro Restoration team. If they did not go on my roof, I would not have know that I had major shingle, vent, gutter, and roof flashing damage from a hail storm. You also noted the hail damage on my deck railings too. The pictures you took motivated me to take immediate action. My only out-of-pocket insurance cost was the deductible, and it was well worth it. I've lived in my home for 20 years and never made a claim. Your help and followup with the insurance claim process was greatly appreciated. Now that the work is complete, I feel as if I live in a new home. I can enjoy my home for many more years to come, Thank you again Pro Restoration.
Excellent quality work provided by a group of young professionals ! Pro Restoration was able to give me a fair estimate to repair and replace my shingles after a violent storm left my home vulnerable to leaks and other issues. Fast and dependable, would certainly recommend to anyone looking for affordable quality work.